The department of information technologies provides technical help services with issues such as student and staff e-mail address/password requests, and ftp and domain name. You can create a technical support request at https://teknikdestek.yildiz.edu.tr/?lang=en_US and follow the progress of your support request and view online responses. You need to register with your active email accounts with @yildiz.edu.tr extension. Please be reminded to check the FAQ page (https://teknikdestek.yildiz.edu.tr/kb/index.php) before creating a support request, as your issue may have already been addressed. If you still need guidance on technical support, please find relevant contact information here: https://bidb.yildiz.edu.tr/iletisim/